We think about your technology so you don’t have to.

Our goal is to have all of your technology function seamlessly, stay secure and remain up-to-date.

Britt & Brandon have always focused on providing the same service to small counties as they do to big counties. Our promise is to provide you with fantastic customer service, even if you don’t have a huge budget. Most counties don’t have a dedicated IT person. We can do it for you.

IT Maintenance comes with unlimited support. Can’t access your server or need help with your printer? We are here from 8:00 a.m. – 5:00 p.m. For emergency issues outside of the work day, you can call us after hours. Clients choose BIS for our old-school customer service.

We provide protection that you don’t have to worry about updates and security. With IT Maintenance comes antivirus patching to keep your devices secure.

IT Maintenance also includes monitoring of failed hardware, like if your server goes offline or if the power goes out.  In the example of a rolling blackout, we monitor and let you know if there is an issue, or just fix it for you, for seamless service. We manage alerts if your drive is getting full to keep you online and running. We also monitor warranties for renewals.

We also support things you do see like phones, computers, and printers. We take care of it so that you don’t have to.

Check out our extensive list of IT Maintenance services:

  • Systems Review and Recommendations
  • SQL and disk backup monitoring
  • Server monitoring
  • Antivirus monitoring
  • Maintain licensing information (Warranties)

Apply server and workstation windows updates

Antivirus patching on servers and workstations

SQL patching when required

Coordinate issues with hardware / software vendors

Router monitoring

Remote IT Support

After hours notification

Internet / PC monitoring and filtering

Contact us about Deed Support: (800)247-9045 or deedsupport@bisconsultants.com

Published On: August 23rd, 2021 / Categories: Must Have Services /

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