This feature will allow the client to send Hearing Reminders by text.

The client will be required to register with Twilio to provide BIS Customer Support with the following fields

• • Account SID
  • Auth Token
  • Twilio phone number

Settings>Configuration Settings

This feature will allow the client to send Hearing Reminders by email.

The email template is customizable, please contact BIS customer support to edit the email template.

Settings>Configuration Settings

This feature will allow the client to send Hearing Reminders by text and email.

The taxpayer will have a 3rd option to choose both text and email reminder.

Settings>Configuration Settings

Taxpayer Protest-Step 4

This configuration will allow the client to specify how many days in advance of the hearing to send the Email and/or Text Reminder.

Settings>Configuration Settings

Providing new grid options to view Case ID and Special Panel requested.

Providing the client the ability to choose which protest reasons to display and the ability to re-order the protest reasons.

Settings>Configuration Settings

Increased the character limit from 1500 to 2500 characters per comment.